Go Way Beyond Feature-Function.
Set the Benchmark for Top-Notch Presales SC/SEs.
Become a technical domain expert in enterprise SaaS, cloud computing, & APIs.
 → Increase your win rate, build customer trust, and solidify your role as a strategic tech advisor.
GET SAAS SAVVY 🔥
Turn Demos Into Done Deals
Learn to talk tech, not code it.
Uplevel your tech fluency to drive technical discovery, solve high-stakes customer challenges, and fast-track your career and earnings potential.
→ Sell more software, smarter.
UPLEVELING PROFESSIONALS FROM:
Ever feel like an imposter as an SC/SE in tech?Â
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✖️You don't actually know what SaaS is or where the cloud is ... customers know you're BSing, or it's just hard to keep up in sales calls.
✖️ You struggle to tailor your outreach … because you don’t understand the problems SaaS solves or how your product addresses them.
✖️ Your qualification game isn’t strong … since you're not fully versed in how SaaS & cloud solutions directly benefit modern businesses.
✖️ Simple questions on APIs & customizations stump you … since you lack a foundation for any of the technical topics customers raise.
✖️ Your handoffs to AEs often miss key details … as gaps in your technical understanding lead to misaligned lead summaries.
Imagine your sales career potential if you knew your sh*t?
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You understand SaaS, IT, APIs, & cloud inside out, & wear your technical title with pride! You build rapport with customers and position offerings effectively.
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Your product demos resonate & convert … a comprehensive grasp of SaaS and cloud tech allow you to highlight both features and strategic benefits with authority.
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You lead the charge on API conversations … your knowledge of API capabilities means you can address related questions no problem, and set the stage for a smoother sales process.
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You champion integration & customization discussions ... knowing the integration & automation landscape allows you to hit on how your product will integrate across your customer’s tech stack.
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You handle complex challenges with an arsenal of knowledge & cross-functional finesse … acting as an informed contributor who bridges business needs with technical possibilities.
Go Ahead - Call Yourself 'Technical'
Elevate Your DiscoveryÂ
Master IT, SaaS, API, & cloud jargon to pose more pertinent questions & pinpoint the right customer solution.
Tell Value-Led Stories of SoftwareÂ
Elevate your tech acumen to enrich customer conversations and cement lasting loyalty.
Be the Trusted Business Advisor Â
Broaden the conversation to the greater tech landscape to establish your domain credibility.
I'll let you in on a lil' secret ...
When it comes to tech, you don't need to know all the dirty details.
You just need to know enough to be dangerous.
GET DANGEROUS 🔥Speak Software, Sell Smarter
The Signature Course from SaaS Savvy
Join the only online course designed to help presales solutions consultants (SCs) and sales engineers (SEs) uplevel their technical acumen to talk tech with confidence. Get technical through tech history, core technical concepts, and real-world stories of software.
- Establish yourself as the go-to technical expertÂ
- Bridge the gap between tech and business
- Lead the technical sale to close
Course Format
On-Demand Lessons
Team members learn at their own pace with video, audio, or text lessons.
Guided Content
Tech in action! Teams apply new concepts IRL via relevant articles and podcasts.
Downloadable Resources
Keep up with new terminology … and customer challenges.
Supportive Community
Teams can ask all tech questions (no shade ever) and connect with motivated peers (and their instructor!)
Certificate of Completion
Your reps can humbly let their entire LinkedIn network know that they are now more technical than the rest ;-)
“This course hits the sweet spot of business & technology”
"Other courses have trended too technical or too high-level, but this one hits the sweet spot of modern day business & technology. The topics you learn can immediately be applied to navigate and close deals."Â
Chelsea Chambers, Presales Manager at Zendesk
“It taught technical topics from a business perspective”
"What made the course so helpful is that it taught technical topics from a business perspective, which is the level of understanding I really need for my job. I learned way more than just enough to be dangerous!"
Laura Barquin, Logistics Ops Manager at Velites
Course Curriculum
Teams build their baseline for technical software topics and view into their real-world applications. Plus, stories of software that help them form their own insights and opinions. Â
Module 1: Computing
Module 2: Software
Module 3: Cloud Computing
Module 4: SaaS
Module 5: Software Development
Module 6: APIs
Course Style
A mix of content gets your team listening, visualizing, and forming narratives about software that they can immediately use in customer calls, pitches, and demos.
Tech History
Tech history paints a clearer picture of tech’s impact and value … and makes you sound like an industry vet who’s seen it all.
Core Concepts
We pull the lid back on key terms and concepts to fully align on meaning before delving into more detailed lessons.
Tech In Action
See tech concepts manifest in real-world scenarios in a fictitious B2B SaaS company.
Articles & PodcastsÂ
Hear tech talked about in the wild via guided reading and listening exercises.
Quizzes & Assessment
Check your knowledge after each lesson and solidify it all with a final assessment for your certification.
“If you need help learning to navigate the world of tech, go to Alice.”
“I got to work directly with Alice for almost 5 years at Zendesk. She excelled at translating complex technical solutions to a simple language that all could understand. It is no surprise to me that she has started her own business doing all of this. If you need help learning how to navigate the world of tech, go to Alice. She will get you there.”
Jakub Glodek, Head of Presales at BrightData
“Alice's take was the best explanation I had ever seen.”
“Alice created a high value internal training that demystifies the complexities of Zendesk's messaging products. When the engineering team saw it we added it to our own onboarding path. Acquisitions normally produce a period of complexity in the product, & when Zendesk acquired Smooch this was no exception, but Alice's take on it was the best explanation I had ever seen.”
Andrew Lavers, Co-Founder of Smooch.io (acquired by Zendesk)
ALICE EGANÂ
About SaaS Savvy
As a former Presales Solutions Consultant at Zendesk, I advised Silicon Valley enterprises and high-growth UK fintechs on SaaS CRM solutions, closing multi-million dollar deals along the way.
But early in my SaaS career, I couldn’t tell an API from AWS. Thinking coding was the answer, I quickly realized that learning to code didn’t give me the language I needed for customer conversations. I needed to talk tech, not code it.
So, I pivoted, building my technical literacy and industry acumen from the ground up. This approach ultimately led me to lead technical training for Zendesk’s entire Go-To-Market team, taking my tech career to unimagined heights and achieving financial freedom.
Now, I’m here to teach customer-facing teams everything I learned—no coding required—so you can build a lucrative, fulfilling career in B2B SaaS.
FOLLOW ME ON LINKEDIN
Pricing
Enroll in Speak Software, Sell Smarter today to sell more software, consult with conviction, and accelerate your Sales, Presales, or Success career.
Alyssa Wiseman
Account Executive at Salesforce
As a Financial Services AE at Salesforce, conversations can quickly pivot from pricing to market trends, to new products and features, and back to technical requirements in an instant. The SaaS Savvy course has prepared me for all of these quick turns and new conversations!
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Andrea Rodriguez
Customer Success at Twilio (Segment)
The clear terminology and digestible walkthroughs in the course gave me a much deeper context and understanding of the meaning behind the terms that I had been hearing for years and up-leveled my ability to hold technical conversations with customers.
Your Outcomes
KNOW YOUR TECH
Sell SaaS Smarter
Use your solid baseline in SaaS, APIs, IT, and cloud computing to hit on the benefits prospective customers need to hear.
KEEP DEALS IN MOTIONÂ
Turn Demos Into Deals
Master the technical nuances of SaaS and cloud, ensuring every product showcase resonates with personalization and insights.
BE THE TECHNICALÂ LEADÂ
Consult with ConvictionÂ
Use your technical acumen lead the technical evaluation & stand out from peers who merely scratch the technical surface.
SHOWCASE VALUE
Engage Customers with Expertise
 Use your tech insights to transform standard demos into consultative sessions that underline benefits and generate buy-in.
MAKE EVERY DEMO A MASTERCLASSÂ
Tell Stronger Stories that Convert
Leverage your proficiency in IT, SaaS, APIs, and cloud concepts to tell stories of software that highlight real-world benefits.
Stay in Touch
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Sign up for my newsletter Ditch the Fluff to talk tech, level up, and stay savvy about all things SaaS Savvy.
